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BUSINESS PROFILES // JACQUELINE BAULCH

JACQUELINE BAULCH// INNER MELBOURNE CLINICAL PSYCHOLOGY

Tell us about your business – when did you start it and what is it all about?

I’m the owner and director of Inner Melbourne Clinical Psychology. We’re a private psychology practice based in Kensington, Melbourne CBD and soon to be in Fitzroy North. We started as a group in May 2015 and have grown to 22 psychologists and four support staff. Because we have such a large team, we can offer our clients genuine expertise and experience in almost all areas of mental health and emotional wellbeing. Our psychologists all work in their own unique way, but what makes us similar is our emphasis on tailoring sessions to the individual needs of each of our clients, while drawing on our training and experience in a wide range of evidence-based approaches. We’re also all about creating spaces that feel welcoming, comfy and calming. I do all of the decorating myself, so it’s a little side passion of mine.

What inspires you to do what you do everyday? 

It feels to me like we’re in the midst of a transformation in the way that we talk about mental health and emotional wellbeing. It’s a slow and steady burn, but over time the conversation seems to be opening up and becoming more real and less stigmatising. Being apart of this conversation genuinely lights me up, whether that’s on a one on one basis with clients, via our social media platforms, indirectly through our website or with my own friends and family.

What is next for your business?

We’re opening up a third location in Fitzroy North in February. It’s a beautiful space filled with natural light and right across the road from one of my favourite parks, The Edinburgh Gardens.

What other inner north businesses inspire you?

My second home is The CoWork Co based in Brunswick East. Bec Mutch has created a stunning space for small business owners and freelancers to work alongside one another. It can feel pretty isolating running a small business some days, so I am ever so grateful for the beautiful community Bec has created.

My local coffee shop, Sweet Evelyn, inspires me each morning when I drop in to get my caffeine fix for the day ahead. They are an excellent example of why customer service is central to running a sustainable small business. They somehow manage to make every person that walks in the door feel remembered and taken care of. I grew up in a small country town (Port Fairy) and their customer service reminds me of what it feels like to be apart of a small country community.

I have to say that Sinclair and May is also an inspiration for me! The legal side of my business is definitely something I initially found intimidating and stressful. Since coming across Jess and her team though I’ve been able to gradually work my way through a whole bunch of important areas that I had been avoiding and I can rest easy now, knowing my business is sound from that (very important) perspective.

What’s your top health hack as a business owner for readers? (eg a really nutritious recipe, place to go to recharge, activity that makes you feel better)

My number one go-to when I’m feeling overwhelmed or stressed is to tune in to nature. Pretty much wherever you are, it’s always possible to do this, even if it’s just catching a glimpse of the sky between concrete buildings. For me nature is grounding and reminds me that there is a bigger world out there beyond me, that keeps ticking away even when I’m totally absorbed by my own situation, thoughts or emotions. It helps me to reconnect with myself and I love that I can tap into it wherever I am.

Published Jan 23, 2018